Disaster recovery payments will be available for flood-affected residents in NSW from 2 pm tomorrow, Thursday 7 July. For more information, visit the Services Australia website.

How much is the payment and who is eligible to claim?

The Disaster Recovery Payment is $1,000 per adult and $400 per child. To claim the one-off payment, you or your child must be seriously affected by the storms or floods i.e. seriously injured or with a severely damaged home. 

Eligible LGA’s include: 

  • Blacktown
  • Blue Mountains
  • Camden
  • Canterbury Bankstown
  • Campbelltown
  • Central Coast
  • Cessnock
  • Fairfield
  • Georges River
  • Hawkesbury
  • Hornsby
  • Kiama
  • Lithgow
  • Liverpool
  • Northern Beaches
  • Penrith
  • Shellharbour
  • Shoalhaven
  • Sutherland
  • The Hills
  • Wingecarribee
  • Wollondilly
  • Wollongong

How can I claim the payment?

The Disaster Recovery Payment can be claimed online through a myGov account that is linked to Centrelink. More information on how to claim will become available here

Where do I go for assistance making a claim?

If you need assistance making the claim or your claim is rejected, call the Emergency information line on 180 22 66 or contact the Welfare Rights Centre on 9211 5300 or 1800 226 028 for people outside Sydney (Mondays and Wednesdays, 9:30 am to 1:30 pm), via the website enquiry form or via email